Shipping Policy

This policy explains how and when we dispatch and deliver orders placed at MaverikAura.Store. It was last updated on 22 July 2026.

Where We Ship

We currently ship to the United Kingdom and the United States only. We do not ship to any other destination at this time. If your delivery address is outside these countries, you will not be able to complete checkout.

Processing Time

Orders are processed and dispatched within 2 business days of payment being confirmed. Business days are Monday to Friday, excluding UK public holidays. Orders placed at a weekend or on a public holiday are processed on the next business day.

During periods of high demand or promotional sales, processing may take up to 1 additional business day. We will contact you if there is any longer delay.

Delivery Times

Once dispatched, standard delivery takes 7 to 14 business days to both the United Kingdom and the United States.

Total time from order to delivery is therefore approximately 9 to 16 business days. Some items are shipped directly from our overseas fulfilment partners, which is reflected in these delivery windows. All delivery times are estimates and are not guaranteed. Delays caused by carriers, customs processing, adverse weather, or other events outside our control are not within our responsibility, though we will always help you track and resolve a delayed parcel.

Shipping Rates

  • Standard Delivery: $4.99
  • Free Standard Delivery: on all orders over $45

All prices on our store are set in US dollars (USD). If you are shopping from the United Kingdom, prices and shipping rates are converted and displayed in your local currency at checkout. The final amount charged is confirmed before you complete your order.

Order Tracking

When your order is dispatched you will receive a shipping confirmation email containing your tracking number and a link to track your parcel. Please allow up to 48 hours after dispatch for tracking information to become active with the carrier.

If you have not received a shipping confirmation more than 3 business days after placing your order, please contact us at support@maverikaura.store.

Split Deliveries

If you order multiple items, they may be dispatched separately and arrive on different dates. You will receive separate tracking numbers where this applies. You will never be charged more than once for shipping on a single order.

Incorrect Addresses

Please check your delivery address carefully before completing checkout. We are not able to redirect a parcel once it has been dispatched. If an order is returned to us because the address was incorrect or incomplete, we will refund the cost of the goods, less any shipping costs already incurred.

Lost, Delayed or Damaged Parcels

If your order has not arrived within 21 business days of dispatch, contact us and we will investigate with the carrier. If a parcel is confirmed lost in transit, we will send a replacement or issue a full refund at your choice.

If your item arrives damaged, email us a photograph of the damage together with your order number within 14 days of delivery and we will arrange a replacement or full refund. You will not need to return a damaged item.

Customs and Import Duties

Orders delivered within the United Kingdom and the United States are not normally subject to additional import duties or customs charges. In the rare event that a charge is applied, we will cover it. You will never be asked to pay an unexpected fee to receive your order.

Contact Us

For any question about shipping or an existing order:

We respond to all enquiries within 1 business day.